Delivery & return
- We aim to deliver your products within 2-4 days
- We send with DAO to a parcel shop of your choice
- We ship manually, so the e-mail you receive from DAO about shipment, tracking, etc., will carry the name of the Nordenstjerne staff member who processed your order
- For any questions about your delivery, please call us on (+45) 2728 0222
How to return:
- Write us an e-mail on firstname.lastname@example.org telling us you wish to return. Remember to mention your order number.
- Pack the product(s) in a suitable box
- Send the box to us on
What happens then?
- We inspect the product(s) for wear and tear, odors, etc.
- If they are in healthy condition, you get all your money back within 14 days.
- If they are somehow damaged or diminished in value, you will only get a partial refund. We will inform you of how much and why.
You are always welcome to call us or visit us in our show room if you have questions to deliveries or returns. Have a glass of bubbles with us!